Indian government has recently launched an SOS mobile app, providing the 24×7 access to the consulate, in order to provide adequate help to the distressed migrants, particularly the blue-collar workers, in Dubai and Northern Emirates in the emergency situations. The SOS (which is an international code signaling to extreme distress or an urgent appeal seeking help) button has been incorporated allowing every member of the Indian community to connect with the Indian Workers’ Resource Centre (IWRC), in charge for helping Indian citizens in distress, in the UAE.
The app called MigCall has become a tool for workers who do not have access to the Internet to seek assistance whenever required. The app launched, has been developed in line with the Digital India project of Indian PM Modi.
Mr. Indra Mani Pandey the Indian Ambassador to Oman launched MigCall that has already been downloaded by around 10,000 people. The app is the brain child of Rejimon K, a senior journalist based in Oman, and developed in cooperation by Jose Chacko, an Indian businessman. It is available at Google Playstore in various Indian languages.
At present MigCall provides helpline numbers to Qatar, Oman, the UAE, Bahrain, Kuwait and Saudi Arabia. The app also provides helpline numbers of passport and counseling services, and to police and hospitals.
"It will carry information about all the activities and services that we do. Whether it is consular, passport, visa, cultural or even business and commercial aspects… We have this functionality of an SOS button that will allow every member of the Indian community in particularly the blue-collar workers 24x7 access to the consulate through a free call when they have any problems", said Anurag Bhushan, CGI in Dubai and Northern Emirates. Thus, the app can be beneficial and is also targeted at all sections of the community residing in Dubai and Northern Emirates.
Hailing the App quite helpful for the migrant workers when they are in need, Shameer, a Muscat-based social worker, “Many a times, I have heard migrant workers saying that if they had the embassy number easily available they would not have struggled this much. Now by downloading the app, they have an easy access to the embassy. It is a good initiative”.