India has launched an SOS mobile app, providing the 24×7 access to the consulate, in order to provide adequate help to the distressed migrants, particularly the blue-collar workers, in Dubai and Northern Emirates in emergency situations. The SOS (which is an international code signalling to extreme distress or an urgent appeal seeking help) button has been incorporated allowing every member of the Indian community to connect with the Indian Workers’ Resource Centre (IWRC), in charge for helping Indian citizens in distress, in the UAE.
The new app with an SOS button has been launched on the 146th birth anniversary of Mahatma Gandhi, by the Dubai Consulate General of India (CGI) or CGI Dubai. The app launched, has been developed in line with the Digital India project of Indian PM Modi.
"It will carry information about all the activities and services that we do. Whether it is consular, passport, visa, cultural or even business and commercial aspects… We have this functionality of an SOS button that will allow every member of the Indian community in particularly the blue-collar workers 24x7 access to the consulate through a free call when they have any problems", said Anurag Bhushan, CGI in Dubai and Northern Emirates. Thus, the app can be beneficial and is also targeted at all sections of the community residing in Dubai and Northern Emirates.
Importantly, the lack of rights, issues of social security and deplorable working conditions of the overseas employees in the Middle East has been always a hot topic of discussion, and this initiative is in line to address such anomaly.